FAQs

Product Care

How do I care for my brush?

Our FLEXALITE™ Bristles combine strength and flexibility. Their unique design allows them to bend and move through hair easily and reform their shape quickly.  To keep them in good form we recommend cleaning the pad and bristles using our KLEEN brush to remove hair build up. Our protective traveller cases protect the bristles when transporting the brush.

Can I use The Knot Dr. with a blowdryer?

Our Flexalite™ bristles, are capable of resisting heat up to 220°F (104°C). All our brushes, including all the components are “heat resistant” but not heatproof… similar for clarification of a watch that’s “water resistant” but not “waterproof”.

The Knot Dr brush is designed for detangling but if you choose to use The Knot Dr brush with a hairdryer we recommend when blow drying keeping a minimum of 4” (10 cm) distance from the bristles, as getting too close with extreme heat is not only damaging for your hair but over a period of time it will damage and deform the bristles, shortening the life span of your brush.

Promotions & Discount Codes

15% off sign up promotion

Customers who sign up to our email marketing are eligible for 15% off their first order. This code cannot be used in conjunction with any other offers or promotions and can only be used once per customer on orders placed on theknotdr.com. The Knot Dr reserves the right to make, change or cancel the promotion at any time.

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If you can't find an answer to a question you are looking for, or would like to speak to someone at The Knot Dr, please contact us through our contact form, located here.